Internal view
Cyber Cell dashboard
Advance a complaint's status and it updates immediately on the citizen's tracking page.
3
Total
1
Escalated
0
Resolved
Pattern by category
This session’s complaints only — a local stand-in for the kind of cross-case pattern view a real Samanvay-style analytics layer would run over the full national caseload.
NCRP-2026-08-120481
Within SLA window
Financial Fraud
Received
NCRP-2026-08-118204
Within SLA window
Account or Device Compromise
Under Investigation
NCRP-2026-08-109776
SLA exceeded
Financial Fraud
Assigned to Cyber Cell
Self-service grievance queue
Unfreezing petitions
Petitions move to “Video-KYC scheduled” on their own once the citizen books a slot. The remaining steps — review and NOC issuance — are officer actions from here, and mutate the same state the citizen sees on their petition page.
GRM-20260819-40217
…4821
Video-KYC scheduled