Self-service grievance

Unfreeze my account

If your account was frozen because it received funds later flagged as part of someone else’s fraud case, petition here instead of visiting a bank branch. You’ll book a remote video-KYC slot yourself once this is submitted.

Minimum 30 characters.0/30

Screenshots, bank statement excerpts, or PDFs, up to 2 MB each (3 MB total). Drag files here or select them. Each file is fingerprinted with SHA-256 and scanned for a transaction reference right in your browser, then submitted with your complaint so you and the Cyber Cell can both open it later.